--- title: Supporting our whanau during COVID-19 description: Datamine remains agile in face of COVID-19, with the ability to change how we deliver work to support clients - such as through in-house contracting image: https://www.datamine.com/hubfs/_Updated%20Feature%20Images/Better%20together%20whanau%20blog%20res.png --- [![Datamine](https://www.datamine.com/hs-fs/hubfs/Imported_Blog_Media/Logo-for-website-white-01.png?width=417&name=Logo-for-website-white-01.png "Datamine")](https://www.datamine.com/) - [Working together](https://www.datamine.com/how-to-drive-commercial-growth-with-data-analytics-and-ai-datamine) - [How we work together](https://www.datamine.com/how-to-drive-commercial-growth-with-data-analytics-and-ai-datamine) - [Our Workshops](https://www.datamine.com/envisaging-and-development-workshops) - [Our Pricing](https://www.datamine.com/how-much-does-data-analytics-and-ai-cost) - [Solutions](https://www.datamine.com/oursolutions) - [Case Studies](https://www.datamine.com/industryexpertise/case-studies) - [Retail](https://www.datamine.com/industryexpertise/case-studies/retail) - [FMCG](https://www.datamine.com/industryexpertise/case-studies/fmcg) - [Travel](https://www.datamine.com/industryexpertise/case-studies/travel-tourism) - [Not for Profit](https://www.datamine.com/industryexpertise/case-studies/not-for-profit) - [Media & Entertainment](https://www.datamine.com/industryexpertise/case-studies/media-and-entertainment) - [Telco](https://www.datamine.com/industryexpertise/case-studies/telco-and-technology) - [Utilities](https://www.datamine.com/industryexpertise/case-studies/energy-and-utilities) - [Health & Wellness](https://www.datamine.com/industryexpertise/case-studies/health-and-wellness) - [Government](https://www.datamine.com/industryexpertise/case-studies/government) - [Finance](https://www.datamine.com/industryexpertise/case-studies/banking-and-finance) - [Insurance](https://www.datamine.com/industryexpertise/case-studies/insurance) - [Real Estate](https://www.datamine.com/industryexpertise/case-studies/real-estate) - [Industries](https://www.datamine.com/industry) - [Retail](https://www.datamine.com/industry/retail) - [FMCG](https://www.datamine.com/industry/fmcg) - [Travel](https://www.datamine.com/industry/travel-and-tourism) - [Health & Wellness](https://www.datamine.com/industry/health-and-wellness) - [Not for Profit](https://www.datamine.com/industry/not-for-profit) - [Media & Entertainment](https://www.datamine.com/industry/media-and-entertainment) - [Telco](https://www.datamine.com/industry/telco) - [Utilities](https://www.datamine.com/industry/utilities) - [Government](https://www.datamine.com/industry/government-and-public-sector) - [Finance](https://www.datamine.com/industry/banking-and-finance) - [Insurance](https://www.datamine.com/industry/insurance) - [Discover](https://www.datamine.com/resources) - [Products](https://www.datamine.com/what-we-do/our-products) - [WeekAhead](https://www.datamine.com/weekahead) - [Retailwatch](https://www.datamine.com/ourservices/retailwatch) - [Site Spotter](https://www.datamine.com/ourservices/sitespotter) - [NZ Fuel Prices](https://www.datamine.com/data/fuel-price-nz) - Insights - [Executive Insights](https://www.datamine.com/executive-insights) - [The Boardroom Table](https://www.datamine.com/theboardroomtable) - [Retailwatch Dashboard](https://www.datamine.com/reports/retailwatch-dashboard) - [Telcowatch Report](https://www.datamine.com/telcowatch) - [Downloadable Guides](https://www.datamine.com/resources/datamine-guides) - [Datafix Blog](https://www.datamine.com/datafix) - [The Boardroom Table](https://www.datamine.com/theboardroomtable) - [About us](https://www.datamine.com/about-us) - [How we work together](https://www.datamine.com/how-to-drive-commercial-growth-with-data-analytics-and-ai-datamine) - [The Datamine Story](https://www.datamine.com/the-datamine-story) - [Our People](https://www.datamine.com/being-a-dataminer/our-people) - [Our Values](https://www.datamine.com/en-au/about-us/our-values) - [Our Partners](https://www.datamine.com/company-we-keep-tech-partners) - [Join Us](https://www.datamine.com/being-a-dataminer/join-us) - [Contact us](https://www.datamine.com/contact-us) ![](https://www.datamine.com/hubfs/_Updated%20Feature%20Images/Better%20together%20whanau%20blog%20res.png)   ![better together cover banner](https://www.datamine.com/hs-fs/hubfs/No%20title%20-%20Feature%20images/better%20together%20cover%20banner.jpg?width=1200&name=better%20together%20cover%20banner.jpg) # We're better together, more so than ever.  Here's how we're supporting clients through COVID-19.   COVID-19 has presented an enormous hurdle for businesses of all sizes, industries and geographies.  The situation we find ourselves in is unprecedented, and organisations are under immense pressure to adapt quickly – this holds true for Datamine, and it holds true for our clients. This isn’t a challenge any of us can pull through on our own.  More so than ever before, we believe in the importance of being ‘Better Together’ with our extended whānau (that’s you guys).    ![better together blog banner](https://www.datamine.com/hs-fs/hubfs/CTA,%20Banner%20and%20Button%20Images/better%20together%20blog%20banner.png?width=938&name=better%20together%20blog%20banner.png)   Datamine’s focus is on strengthening the whānaungatanga between us and everyone we work with.  We’re remaining agile in face of COVID-19, with the ability to change how we deliver work to continue providing analytics empowerment to our clients.  Part of this means finding new and different ways to support our clients during lockdown.   **Get Datamine expertise in-house during COVID-19** One of the main changes we’re making to the way we typically operate is allowing for more flexibility when it comes to contract work done in-house (albeit remotely during lockdown) for clients.  While needs are high, we’re offering this service to support our clients to thrive in this new reality – and beyond. Not sure what this looks like? Here are a couple recent examples:![Better together300](https://www.datamine.com/hs-fs/hubfs/Datamine%20Values/Better%20together300.png?width=200&name=Better%20together300.png) - One of our clients had a team that was unable to manage their portfolios and prospects remotely.  Datamine developed a tool for them that enabled the team to **successfully do their job from home** during lockdown - Another client needed in-house assistance with a multi-system data migration, so we sent over Phil, one of our Datamart developers.  Among other things, Phil was able to transform a process that used to take **two days** to run and streamline it — it now takes **two minutes**   By nature, Dataminers are humble and adaptable.  We’re well-versed in understanding new datasets, operating in virtual environments and solving the problems that need to be solved.  Our different technical teams can provide clients with a number of capabilities, such as the following: **Analytical**: Leveraging data to answer business questions quickly to support decision-making ![Teams - Datamine Purple-16](https://www.datamine.com/hs-fs/hubfs/Iconography/Purple/Teams%20-%20Datamine%20Purple-16.png?width=120&name=Teams%20-%20Datamine%20Purple-16.png) - Ad hoc analysis - Reporting - Data extracts and audits - Operational optimisation - Campaign execution   **Architecture**: Designing and building new systems quickly to allow for adaptability and scaling ![Digital Activation](https://www.datamine.com/hs-fs/hubfs/Iconography/Purple/Digital%20Activation.png?width=118&name=Digital%20Activation.png) - Provisioning cloud environments - Data flows - Integrating key processes and systems into enterprise infrastructure - Building bespoke solutions   **Developers**: Improving the way things are built and run to cope with increased pressures ![Development](https://www.datamine.com/hs-fs/hubfs/Iconography/Purple/Development.png?width=120&name=Development.png) - Code optimisation - Continual improvement - Data flow management - Database maintenance   **Consultancy**: Supporting key personnel to determine the pain points and working with technical teams to design fit-for-purpose solutions ![Client Services](https://www.datamine.com/hs-fs/hubfs/Iconography/Purple/Client%20Services.png?width=120&name=Client%20Services.png) - Identifying and optimising operational inefficiencies to increase cashflow - Need identification and solution design - Facilitators, data translators and storytellers - Project management   If you have unmet analytical needs, or you know you have pain but don't have the bandwidth to pinpoint the issue, [get in touch with us](https://www.datamine.com/contact-us).  We'll work with you to determine where we can support, and together we'll decide the best approach.   **[What's the process for engaging an analytics partner?](https://www.datamine.com/datafix/index.php/2020-whats-the-process-for-engaging-an-analytics-partner) [Need bespoke business analysis tool](https://www.datamine.com/datafix/bespoke-business-analysis-tool)** ### THE COMPANY WE KEEP --- [![Datamine Logo No Strapline - Purple](https://www.datamine.com/hs-fs/hubfs/Datamine%20logo/Datamine%20Logo%20No%20Strapline%20-%20Purple.png?width=225&height=71&name=Datamine%20Logo%20No%20Strapline%20-%20Purple.png "Datamine Logo No Strapline - Purple")](https://www.datamine.com) --- ### Subscribe to datafix --- - ![Common reasons why so many data projects fail to deliver](https://www.datamine.com/hs-fs/hubfs/Images/Blog%20images/2024/Common%20reasons%20why%20so%20many%20data%20projects%20fail%20to%20deliver_LinkedIn%20Cover%20Image%20Template.png?width=1200&height=627&name=Common%20reasons%20why%20so%20many%20data%20projects%20fail%20to%20deliver_LinkedIn%20Cover%20Image%20Template.png) - ![How do we translate insights cover image](https://www.datamine.com/hs-fs/hubfs/Images/Datafix%20Blog%20Feature%20images/2020/How%20do%20we%20translate%20insights%20cover%20image%20LI%20res.png?width=1200&height=627&name=How%20do%20we%20translate%20insights%20cover%20image%20LI%20res.png) - ![Can analytics solve my problem](https://www.datamine.com/hs-fs/hubfs/Images/Datafix%20Blog%20Feature%20images/2020/Can%20analytics%20solve%20my%20problem%20cover%20image%20LI%20res.png?width=1200&height=627&name=Can%20analytics%20solve%20my%20problem%20cover%20image%20LI%20res.png) - ![Our Solutions](https://www.datamine.com/hs-fs/hubfs/Images/Datafix%20Blog%20Feature%20images/2024/20240718%20Our%20Solutiosn%20feature%20image.png?width=670&height=450&name=20240718%20Our%20Solutiosn%20feature%20image.png) --- --- ![datamine-logo-white](https://www.datamine.com/hs-fs/hubfs/Datamine%20logos/datamine-logo-white.png?width=154&height=29&name=datamine-logo-white.png) ### Contact Us - [Sydney](https://www.datamine.com/contact-us)  - [Melbourne](https://www.datamine.com/contact-us)  - [Auckland](https://www.datamine.com/contact-us)  - [Wellington](https://www.datamine.com/contact-us)  ### Connect with us [![linkedin-color](https://www.datamine.com/hs-fs/hubfs/Imported_Blog_Media/linkedin-color.png?width=39&name=linkedin-color.png)](https://www.linkedin.com/company/datamine) ### Serious Stuff - [Privacy Policy](https://www.datamine.com/privacystatement?hsCtaTracking=b40dbcd4-898e-4896-82f4-47311ce55cd1%7C507e064b-99be-4674-b749-0ea504c654a1) - [Website Terms & Conditions](https://www.datamine.com/website-terms-conditions?hsCtaTracking=bb0a7bda-ab90-47ed-a409-8c4a4435d768%7C296185ae-0ae9-45ac-ab8b-62ca3c223db8) - [![Data Warranted Logo](https://www.datamine.com/hs-fs/hubfs/Client%20Logos/dataWARRANTED-871483-edited-057119-edited.png?width=150&name=dataWARRANTED-871483-edited-057119-edited.png)](https://marketing.org.nz/data-warranty-register) Copyright © Datamine 2026 ### Subscribe to our Newsletter Stay in the loop with our latest updates by signing up for our newsletter today! Subscribe ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "the Datamine team", "url" : "https://www.datamine.com/datafix/author/the-datamine-team" }, "dateModified" : "2025-12-17T21:57:17.648Z", "datePublished" : "2020-04-01T01:35:30.000Z", "headline" : "Supporting our whanau during COVID-19", "image" : [ "https://www.datamine.com/hubfs/_Updated%20Feature%20Images/Better%20together%20whanau%20blog%20res.png" ], "mainEntityOfPage" : { "@id" : "https://www.datamine.com/datafix/index.php/2020-better-together-more-so-than-ever-during-covid-19", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.datamine.com/hubfs/Datamine%20Logo%20No%20Strapline%20-%20Purple-1.png" }, "name" : "Datamine" } } ```