The privacy of your data, whether it is personal or business, is of great concern to both you and us – that’s why we have a number of measures in place to protect it. Here are the best-practice privacy policies we employ:
Information we collect
We only collect information that needs to be used to provide the best service to our clients and users when using our products. All users of our services are anonymous by default, and your contact information will not be collected or held unless you have voluntarily provided it to us. Datamine does not unlawfully collect any personal information from website viewers or other contacts.
How we store and secure your data
We have comprehensive security protocols in place to ensure that our client and users’ data is safeguarded at all times, including all personal information collected from other platforms that you provide through the use of our service. We employ full time IT security and risk management system administrators who engage in proactive security management as part of their role. Our systems are secured by up-to-date virus protection software, and we undergo periodic security testing.
Datamine makes sure all our employees follow our privacy policies and confidentiality requirements. All Datamine employment agreements contain confidentiality clauses and standard disciplinary processes for any breach of the agreement.
For Datamine applications that collect health data, metric information that is collected through third parties will be encrypted and stored for a maximum of one month.
How we use this information
What about Cookies?
How this information is shared
Datamine believes that using personal or business data without consent is unethical, which is why we choose not to work or share data with government defence agencies or other similar organisations (unless we are legally required to). We choose not to buy contact lists, and we believe that using the likes of individual search data for advertising purposes is ethically wrong – therefore we ensure that all data entrusted to us is private and protected from those who would use it as such.
Sometimes aggregated and anonymised results of data analysis may be made open source for the purpose of community research and innovation.
Datamine Marketing and International Privacy Laws
Datamine is in compliance with international privacy laws, specifically referring to the collection of information from individuals:
Individuals can, at any point, get in touch with Datamine through our Contact Us form on the website and request that we permanently delete their contact information
All website viewers are completely anonymous by default, and their contact information will not be collected or held unless they have voluntarily completed a form. Datamine does not unlawfully collect any personal information from website viewers or other contacts.
Datamine makes sure all our employees are across our privacy policies. All Datamine employment agreements contain confidentiality clauses and standard disciplinary processes for breach of the agreement. Reminders about confidentiality are given informally on a regular basis, and formally if required, and there is a full confidentiality briefing on the Datamine intranet.
Take your data anywhere
Our goal is to make it as simple as possible for you to control your data. Any data shared with us is yours.
For Datamine products we aim for you to be able to take it anywhere in a readable format and play with it or delete it entirely.
We regularly review and update our security and privacy policies and stay informed of updates to maintain our commitment to best practice. For the latest information about Australia and New Zealand's current privacy laws, please see each government's most recent updates.
Your legal rights and how to exercise them
You have the right to access, correct and erase the information we hold about you. You also have the right to restrict, object or withdraw your information from being processed by Datamine.
To exercise these rights, please get in touch with us by filling out our Contact Us form with your question, and one of our team will be in touch with you.