Insurance

Insurance touches many aspects of our lives - health, pet, car, contents and more. We help insurers find efficiencies so that they're able to serve their customers better, from customer insights to improving service offerings. Find out how to improve your insurance company today.

WE PARTNER WITH LEADING AUSTRALIAN & NEW ZEALAND Insurance COMPANIES

Commonly used data, analytics and AI solutions for the insurance sector

Our clients often find success from implementing a range of technical solutions, grow your profits, find efficiencies and much more today.

IMPROVE CUSTOMER RENTENTION

Although customers may stay longer in the insurance sector, no one is immune to churn. Use AI to predict customers behaviour before it's too late.

UNLOCK POTENTIAL

CREATE A LOYAL CUSTOMER BASE

Use insights to evaluate customer loyalty, aquisition and retention. This information can be the difference between keeping high-value customers and losing to a competitor.

Get informed

TAP INTO A DATA GOLDMINE

Many companies collect data but aren't using it to its full potential. A robust data strategy can help uncover efficiencies and move towards sustainable growth.

Get sorted

KNOW YOUR CROSS-SELL OPPORTUNITIES

Ready to upgrade? Understand which services and products are the most lucrative while unlocking opportunities for cross-selling.

Reach more

"The key difference with this approach was being able to see all the information in one graph, which really helped us to see the big picture. The analysis done by Datamine gave us a clear idea of where each of our brands sat in the marketplace and highlighted crossovers and gaps that could be turned into opportunities. When planning new offerings, we now have more awareness of the consumer groups we are targeting and can be confident they have the propensity to take up the particular offer."

- Chief Financial Officer, IAG Australia

INSURANCE case studies

Explore our customer success stories and feel confident in working with us

INSURANCE COMPANY EVALUATES ADVERTISING EFFECTIVENESS

Insurance company analyses their SME market share

MAJOR INSURER FINDS GOLD IN ITS DATA SILOS

Dive into our guides

Our vast library of downloadable guides is designed to help you understand the solutions and tools available to you. Whether you want to improve marketing efforts, put customer data to better use or keep your customers around longer - we've got you covered.

Download a copy

Find the solution

Having confidence in implementing new projects starts by understanding what tools you have available. At Datamine, we believe in collaboration from the very beginning - we work with your leadership team to understand the central problems and to design a bespoke solution together.

Join a strategy session

"Datamine’s consultants possess a unique combination of skills – marketing and business acumen backed up by solid technical ability. They are able to deliver both day-to-day marketing solutions while at the same time maintaining a long-term strategic view of our business. The Datamine team are great to work with, focusing on helping us to come up with innovative solutions to the challenges that the TOWER Group faces.”

- General Manager, Tower Insurance

Insurers: Reach the right customers (and make them love you!)

Insurance has historically been a tough industry when it comes to marketing and customer satisfaction. There used to be very few touchpoints with the customer – when someone took out a policy with you, they all but disappeared (sometimes even for years!) until it came time to claim. This isn’t the ideal time to begin the customer relationship.

Do you need a data, AI and analytics investment model?

For one of New Zealand’s top insurance providers, fraud detection was a growing concern. Datamine developed predictive models that identified high-risk claims before processing them, enabling investigators to intervene sooner. The project led to millions saved annually and faster resolutions for genuine claims.

How to assess your company's AI readiness

Before going to market for a new AI solution, there’s a few things to assess in your company. You need to look at internal capability, data quality and accessibility, and potential constraints.

Whether you have a problem with getting more customers, keeping your existing base or expanding cross-selling opportunities,

call today for a no strings attached chat about the options and tools available to you.

Get in touch