Client Services

Exceptional Client Service requires exceptional people. Meet our full CS team below.

PAUL

(Founder)

After founding Datamine in 1995 Paul has overseen the company’s growth into a key player in NZ’s data analytics community. He brings a human touch to data analysis, translating ‘geek-speak’ into English and never failing to turn the imponderable into actionable insights. Today Paul still works hands-on with Datamine’s technical teams — meaning clients & staff alike continue to benefit from his unparalleled experience. A renowned innovator, Paul is a foundation member of the NZ Data Futures Forum, and has been published in the official journal of the American Statistical Association.

MIKE

(Pioneer)

As managing director, Mike works across the business, both technical & client-side, and brings deep industry experience in the banking, telco, energy, retail, FMCG, and insurance sectors. Popular with clients, Mike is frequently commended for his collaborative approach and commitment to using analytics to drive business performance and improvement. Originally from Canada, Mike’s life-long interest in analytics started in 1986 when he became a Canadian Junior Chess Champion. After graduating Brown University, Mike spent several years trading on Wall Street. Senior roles at Bartercard and Earthwise Group followed before Mike joined Datamine in 2010.

SALLY

(White Witch)

Often referred to as Datamine's 'White Witch' (due to many clients viewing her work as being “like magic"), Sally’s 30 years of experience in strategy, marketing and quantitative decision making ensures she can always be relied on to deliver extraordinary results. As a co-owner and director of Datamine, Sally continues to work with key accounts — contributing her extensive industry expertise to Datamine's banking, insurance, energy, retail, and FMCG clients. Originally from the UK, she is a fellow of the UK Institute of Direct and Digital Marketing, a former Board member of the NZ Marketing Association and holds a BA in Systems Analysis and MBA from Bradford University.

MICHAELA

(General Manager)

As General Manager, Michaela has her fingers in lots of pies. With a long history in the hospitality industry, running restaurants, bars and hotels, Michaela is a dab hand at working under pressure. She joined Datamine in 2010 and spends her days recruiting (we’re growing fast) and improving office life for the team — all the while keeping a close eye on finances and HR.

MATT

(Partner)

Matt was the head of client services at NZ Post before joining Datamine in 2009. Now a core member of the Business Development team, Matt manages many of Datamine’s key accounts and is a passionate advocate for using data-driven intelligence to identify and address business challenges.

EMILIE

(Consultant)

Originally from France, Emilie has an extensive background in category management and sales. She joined Datamine as a Consultant after five years at Nielsen (both in NZ and France) where she assisted clients in optimising their marketing strategies by providing data-driven insight & recommendations.

TESSA

(Owl)

Tessa graduated from the University of Auckland early in 2017 with a B.Com — majoring in Marketing and Information Systems. After interning at Foodstuffs North Island she joins Datamine as an Owl – a role in which she can regularly employ her enthusiasm for customer experience and data analysis.

ANDY

(Marketing Technologist)

Originally from the UK, Andy bridges the gap between marketing, IT and software and has spent over a decade in roles defining and delivering campaign management and marketing automation solutions in the telecommunications, airline and retail sectors.

BRUCE

(Owl)

A skilled graphic artist, Bruce’s strengths are in creativity, data, and the delivery of complex ideas in a simple, effective and visual way. Formerly with Golder Associates, Bruce has considerable experience consulting within corporate environments — and is a highly valued Datamine Owl.

DAN

(Owl)

Dan joined Datamine from Spark and has more than 10 years of experience in the telco, technology and software businesses. Originally from Northland, Dan is highly skilled in business intelligence and analysis and is passionate about the application of analytics to solve business challenges.

JESS

(Owl)

Jessica joined us straight after completing a BSci degree in Information Systems & Computer Science. Originally from Palmerston North, Jessica moved to Auckland for university. With a technical background combined with a commercial mind, Jessica adds great value to the Owling team.

Rachel

(Account Director)

Originally from the US, Rachael came to Datamine via London where she worked in finance at a brokerage firm. Rachael has a BA and a Bachelor of Science from Southern Methodist University in Texas, and a Master’s in Education in Adult & Higher Education from the University of Oklahoma.  After four years of serving Datamine clients primarily in the project management space, Rachael is now focusing all of her time as a consultant. She is passionate about delivering data-driven tools to aid our clients in meeting their business objectives.

PIP

(Client Delivery & Implementation Manager)

‘Pip’ originally joined Datamine in 2012 as Marketing Co-ordinator. Her love for getting into the thick of analytical projects led her to become an Owl, collaborating with internal teams to maintain an excellent standard of client work. Returning to the fold after maternity leave as head of Delivery & Implementation, Pip works with our team of Account Directors to ensure the high quality of client analytical work.