Demand Forecasting and Rostering

As businesses grow, so too do their staffing needs. Estimating staffing requirements and organising rosters can be a costly exercise - as can getting it wrong. Over-estimation results in unnecessary overheads, while under-estimation can result in dissatisfied customers, and at worst, in customer churn.

Datamine can develop demand forecasting models, which project staffing requirements for a given period of time. The models understand the relationships between business areas and their impact on staffing needs and can be built with a mechanism to generate rosters for selected business areas based on demand forecasts.

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